Terms and Conditions
Last Updated: October 2025
Welcome to The Tikvah Shop — a Christian lifestyle and gift store dedicated to sharing hope, faith, and encouragement through every product we offer.
By accessing or using our website (TheTikvahShop.in) and purchasing from us, you agree to be bound by these Terms and Conditions.
📧 Email: thetikvahshop@gmail.com
📞 Phone: +91 8600757225
🏠 Store Contact: The Tikvah Shop – Stuti Johnson Warghat
1. Introduction
These Terms and Conditions (“Terms”) govern your use of our website, products, and services.
The terms “we”, “us”, and “our” refer to The Tikvah Shop, and “you” or “your” refer to any user, visitor, or customer of our website.
By accessing or using our site, you confirm that you have read, understood, and agree to these Terms in full. If you do not agree, please discontinue using the website immediately.
2. Our Purpose
The Tikvah Shop exists to encourage faith and share Christian-inspired products that uplift hearts and homes.
We operate with Christian values of honesty, integrity, and compassion in all business practices.
3. Use of the Website
You agree to use this website only for lawful purposes.
You must not misuse the website by introducing viruses, attempting unauthorized access, or using content in a misleading or harmful way.
We reserve the right to suspend or terminate your access if misuse or violation of these Terms is detected.
4. Product Information
We strive to ensure all product details, images, and descriptions are accurate. However, slight variations in color, texture, or size may occur.
Product availability is subject to change without prior notice.
Prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
We reserve the right to modify prices, discontinue items, or update listings at any time.
5. Orders and Payments
Orders can be placed directly through our website.
By placing an order, you agree to provide accurate, complete, and current information.
We accept various secure payment methods displayed at checkout.
Your order is confirmed only after full payment is received.
In the event of payment failure, technical issues, or stock unavailability, we reserve the right to cancel or refund your order.
6. Shipping and Delivery
We aim to dispatch all orders promptly. Delivery times vary based on your location and courier service.
Once shipped, you will receive tracking details via email or message.
Delays caused by courier partners, weather, or unforeseen circumstances are beyond our control, but we will always do our best to assist you.
7. Returns and Exchanges
We want you to love your purchase!
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery with clear photos for assistance.
Due to the nature of personalized or faith-based items, returns are generally accepted only for defective or wrong products.
Refunds or replacements will be processed once the item is reviewed and approved by our team.
8. Intellectual Property
All content on this website — including images, text, graphics, logos, and layout — is the property of The Tikvah Shop and protected by copyright and intellectual property laws.
You may not reproduce, distribute, or reuse any content without our written permission.
9. Faith and Community Conduct
The Tikvah Shop operates in alignment with Christian values — love, respect, honesty, and encouragement.
We expect all interactions (emails, messages, comments, or product reviews) to reflect a spirit of kindness and respect.
We reserve the right to block or refuse service to individuals or entities acting disrespectfully or abusively.
10. Limitation of Liability
Your use of this website and its products is at your own risk.
While we strive for excellence, The Tikvah Shop shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
11. External Links
Our website may contain links to other websites or resources.
These links are provided for convenience and inspiration only. We do not endorse or take responsibility for their content or practices.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, with jurisdiction in the courts of Coimbatore, Tamil Nadu.
13. Changes to These Terms
We may update or modify these Terms at any time. Changes will take effect immediately upon being posted on this page.
We encourage you to review this page periodically for the latest version.
14. Contact Us
For any questions, feedback, or assistance regarding these Terms, please reach out to us:
📧 Email: thetikvahshop@gmail.com
📞 Phone: +91 8600757225
🏠 Store Contact: The Tikvah Shop – Stuti Johnson Warghat
15. Faith Statement
We believe our work is a reflection of our faith.
Every product, service, and interaction is handled with prayerful care — to glorify God and serve our customers with excellence and love.
(Colossians 3:23 – “Whatever you do, work at it with all your heart, as working for the Lord, not for human masters.”)
Would you like me to now create matching “Privacy Policy” and “Refund & Return Policy” pages — written in the same Christian, customer-friendly tone — so your full website legal set is ready to upload?